Delivering the Guidance Service

To date the Adult Educational Guidance Services based within the former VECs operated based on the guidelines laid out in the DES Operational Guidelines 2012.

These guidelines stated that the overall aim of the AEGI is:

To offer a guidance service to adults which includes impartial adult education information, one-to-one guidance and group guidance, which will help people to make informed educational, career and life choices.

The AEGI is based on an integrated model of adult educational guidance counselling which is: 

  • inclusive of the pre-entry, entry, ongoing and pre-exit stages
  • is inclusive of personal, educational and vocational guidance;
  • working in partnership at local level, meeting a spectrum of guidance needs of the target groups, employing a range of methodologies including information provision, one-to-one guidance, group guidance and outreach provision;
  • based within the VECs/other managing providers;

Guidance is a key aspect of further education programmes and should be available at all stages including pre-entry and pre-exit on an integrated basis. Under the AEGI, individual AEG Services (AEGS) provide personal, educational and vocational guidance which supports learners to make informed decisions (for example, about course choice and certification if required, progression plans, recognition of prior learning, etc). AEGS provide ongoing guidance which also supports the learner’s motivation to continue with a programme, especially where previous educational experiences may have been negative.

All AEGS should be offered free-of-charge to any person who is in one of the target groups identified.

Guidance provision in an FET Guidance Service is  based on the needs of the clients / adult learners. This provision can take place in the offices / information  centre  of the Guidance service itself or   via outreach to  adult education  / community education / training centres .

We all recognise how important first impressions are and how much we are influenced by the environments we find ourselves in. A guidance environment, which is pleasant and welcoming, will create a positive climate in which to build our relationships with clients. Bright and well organised public spaces, comfortable meeting rooms and well-presented facilities will enhance the image of the Service and demonstrate respect for our clients. Being conscious of safety in our working practices will help ensure protection for our clients and ourselves

Service delivery can include Provision of information  to clients / groups or wider information seminars / exhibitions.


Wednesday, September 5, 2018
Date for Review: 
Thursday, September 5, 2019


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