Quality Assurance Procedures in NCGE

Overview:
Since its establishment in 1995 the National Centre for Guidance in Education has
informed the policy of the Department of Education and Science in the area of guidance and supported guidance across the education spectrum. The Centre has gained a profile in the guidance community at national and international level for the quality of its work including research, development of guidance resources and training courses for guidance counsellors.

In 2003 the terms of reference of the Centre were revised and specific emphasis placed on promoting the implementation of best practice in guidance and counselling in schools and centres of education. In carrying out this remit NCGE provides workshops and training courses in a range of areas related to guidance.

In keeping with the Centre’s aim to reach the highest professional standards in all its work it has developed Quality Assurance Procedures. The centre has developed Quality Assurance procedures to enable it to reach the highest professional standards in developing, delivering and reviewing its HETAC accredited programmes.

The procedures enable NCGE to collaborate with learners in the development of relevant learning opportunities and is an assurance to learners that they will receive every support in pursuit of their learning objectives.


Quality Assurance Procedures Handbook
To view each chapter click on the links below

• Organisation Overview

• Quality Assurance Ethos

• Procedures and Guidelines for the Design and External Validation of New Programmes  

• Procedures for the Assessment of Learners and Appeals

• Procedures and Guidelines for Obtaining Learner Feedback, Ongoing Monitoring and the Evaluation of Programmes

• Procedures for Selection, Appointment, Appraisal and Development of Staff

• Procedures for Evaluating Services

• Procedures for Evaluating Premises, Equipment and Facilities

• Procedures for Evaluating the Effectiveness of Quality Assurance Procedures

• Appendix XVII: Learner Charter

• Glossary